Please contact us if you have any questions
We highly request you to go through the information listed below. Our revision and refund policy are explained here. It complements the terms and conditions of use which legally connect between our team and the client.
In case you are planning to cancel the order you have placed before our expert writer starts working, we will levy a charge of 25%. The amount would be deducted as the cancellation charge from the overall amount settled between our team and you. In some cases, where the assignment writer of our team already starts working on your task this condition will not be applied. You will have two options in such a situation. First is to continue with the order, you can let us complete the work. Second is to cancel the order. However, cancellation will cost you more. Because the writer will charge an amount equivalent to the work which has already done along with the usual cancellation charges, i.e, 25% of the overall amount. There is a reason why you will have to pay more money in this scenario. Our assignment writers who work on the tasks should get compensation for their effort. Please note that order with the final deadline of twenty-four hours or less than that would not be allowed for cancellation or any refund under any circumstances.
In case you notice that your payment has deducted two times or you have two receipts or notifications from the payment channel, contact us. Do not get panicked or hesitate to share the issue. Just send us both the notifications or receipts. You can do this by going to our order page or via a live chat option. We always provide you with an option of getting the extra amount deducted back in form of wallet recharge. You can always go for a full refund within 7-10 business days. This is applicable on all payment channels we accept including Moneybookers.com or PayPal.com etc.
Our team always make sure you get the best quality solutions. This is why we try to assign your academic task to the most suitable assignment writer. However, exceptions are always there. And, there may be some cases in which we may not have an expert to assist you. Such occurrences would be highly rare. In case you go through such issue, we will complete your next assignment absolutely free of cost. The next assignment should of the same value.
We urge you to ensure that all the details of paper and additional details are shared to our team while you place your order. In the cases where the delivery of task is delayed due to late or no response from the user’s end, we will not entertain any changes. At our website, we always assure our users of on-time completion and delivery of their work. However, when a user will not revert with the complete information or our writers will not have any structure for research information, the work will also get hampered and hence delayed. Our whole team is highly determined to meet your deadline. We have 100% punctuality rate. But in a case where users don’t reply and provide us with the required and right information within 24 hrs, we would demand to extend the deadline. In case our writer will proceed with the work after waiting for 24 hrs, will not bring any changes further.
Your happiness and satisfaction from our work are vital to us. We always make sure that you get what you desire from our experts. It is completely understood by our team that you may come across the needs of revisions on your work. Our 100% satisfaction policy is here to help you in such cases. We will provide you with revisions on the basis of initial guidelines and instructions until our writers meet them. Furthermore, you shall reach us within the time frame addressed in your initial payment plan. The requests for revision or rework which exceeds the time frame will not be entertained. We calculate the time frame from the date of delivery and we do not offer refund in any such situations or cases.
Though you will never fail in your academic session with our assignment assistance, if you get a fail grade, we will provide you with a refund. You can get up to 50% refund in your user wallet. The maximum time frame to get this refund as per our policy is ninety days from the date of first complete submission. The time frame would be considered as per the Limited Payment Plan. Also, you can get a refund in cases where the academic tasks required partial submission, the time frame in such situations will be calculated from the first submissions. Refund requests placed after the set time period will not be entertained in any circumstances.
We cannot refund you the complete amount. The reason is that our assignment writers take their payments from us before writing your work in advance. It is not in our hands to get the paid amount back from the writer. However, we shall strict action against that specific writer to make sure that the quality of future assignments is not degraded. The writer can even get terminated from our services. Full refund does not apply on the claims where a student get grades more than 49.99%, or if student don’t get failed grade even if, the overall marks are less than 50%.
We do not provide any refund for the services where the students use a resume, assignment solutions or a plagiarism report.
As per the above-listed point, we do not provide you with a cash refund. We don’t have a cash refund policy. Thus, if your claim falls under the above-listed points, we will credit the refund in your wallet.
Kindly consider the fact that if your claim is not covered under the listed categories on this page, then in that situation we will not be able to entertain them. We can not consider them valid and ultimately there will be no refund.